FAQ

1. Fill out our design online design form online or email info@kaylaurice.com to gather the necessary information to complete the design project. 2. Once we receive all of your information we will start on the project and send you a draft in 3 business days. 3. Once you receive your draft, you have up to 48-72 hours to approve or to provide changes. If no response has been provided, we will close your order and no refund will be provided. 4. IF changes have been sent we will make the changes and RESEND another draft for approval. We do not finalize anything until you approve. *** Please note we only allow two separate revision drafts before we charge $5 per additional revision. **** Once you approve your design, we will send you your files or send for print.

1. IF you have your design READY, please email to info@kaylaurice.com (mailto:info@kaylaurice.com)OR upload your files on our upload page on the website. 2. You will receive confirmation that we have your file. 3. Please remember that WE PRINT AS IS. If we print and your does not come out how you would like we ARE NOT AT FAULT!

Small quantity orders are printed within 2-3 business days. Large or bulk orders are determined upon order request.

Design or Design Only is to create your design for your product Print or Print Only is strickly for printing Both or Design and Print is to design and print your order.

Please read the description of the product you would like to purchase on the product page. It will tell you the turn around time for both services.

• Once proof is received customer has 48-72 hours to submit their revisions • After 5 days of no answer or revisions provided from customer, the project will be closed, and no refund will be provided.